FAQ'S
Welcome to our FAQ page, your quick guide to everything you need to know before settling into our cozy Shepherd’s Huts. From heating and Wi-Fi to what’s included in your stay, we’ve answered our most common guest questions to help make your getaway smooth, simple, and stress-free.
ARRIVALS & DEPARTURE
CHECK IN
Check in time is from 2pm until 8pm. Please advise us of your expected arrival time. We may send you a lock box code to obtain the key if we are not available at your chosen check in time.
CHECK OUT
Check out time is 10am, unless a later check out has been previously agreed by us. Please lock the door and pop the key back in the lock box.
IS THE SITE ACCESSIBLE & SECURE AT ALL TIMES?
Yes! Access is available 24/7 through two electric gates, giving you freedom and peace of mind throughout your stay.
PLUG IN, LOG ON, STAY WARM
ARE THE HUTS
SUITABLE FOR ALL SEASONS?
Yes, our huts are built to be cosy and comfortable all year round, with proper insulation and heating for colder months.
IS THERE HOT
WATER & ELECTRICITY IN THE HUTS?
Yes, all huts have mains electricity and hot water—no compromises on comfort, no matter the season.
IS THERE WI-FI OR MOBILE SIGNAL?
Wi-Fi is available on-site. Mobile phone signal is generally good, but as we’re in the countryside, it may vary slightly depending on your provider.
DOGS & ANIMALS
ARE DOGS ALLOWED?
Yes, we welcome well-behaved dogs! They must be kept on a lead while in the orchard and all waste must be cleaned up.
We also offer on-site doggy day care and grooming, but advance booking is required.
CAN I EXPECT TO COME ACROSS ANY WILDLIFE?
Yes, one of the charms of our location is the presence of free-roaming wildlife. Deer, rabbits, and other animals are often seen in the orchard. Please treat all wildlife with care and respect.
BBQ'S & FIRES
CAN I HAVE A BBQ?
Barbecues are permitted but must be raised off the ground and attended by an adult at all times. We do not currently provide barbecues.
CAN I HAVE A CAMP FIRE?
We do not allow open, outdoor fires on our site.
THE SITE & LOCATION
IS IT A QUIET & RURAL LOCATION?
Our huts are set in beautiful countryside surroundings. However, the site is located next to the A46, so some traffic noise may be heard.
ARE THERE PLACES TO EAT NEARBY?
Yes! The Snitterfield Arms pub is just a short walk away and offers a range of meals and weekly events. You’re also only 10 minutes from Stratford-upon-Avon, with plenty of restaurants, cafés, and takeaways.
WHERE IS THE NEAREST SUPERMARKET?
You’ll find a handy village store nearby for essentials, and Cobb’s Farm Shop for artisan food, local produce, and a café. For larger shops, Tesco, Morrisons, and Aldi are all just 10 minutes away by car.
ACCESSIBILITY
IS THE SITE ACCESSIBLE FOR GUESTS WITH LIMITED MOBILITY?
Please contact us before booking to discuss your needs, we’ll do our best to advise whether our facilities are suitable.
POLICIES
IS SMOKING ALLOWED?
Smoking is not permitted inside the huts. If you wish to smoke, please do so outside and dispose of waste responsibly.
ARE CHILDREN WELCOME?
Yes! Our site is family-friendly. Please supervise children around wildlife, barbecues, and electric gates.